I have a subscription to Microsoft 365, I have been logged out and cannot sign in, it says "No Microsoft 365 Subscription Found". Therefore I cant access Excel/ powerpoint.
Microsoft have said its an error on Apples side because they do the billing. Microsoft confirmed my account is valid.
Any one have something similar?
MacBook Pro 13″, OS X 10.10
Contact iTunes Support for assistance. See the Apple Support articles below for contact information.
Apple Support schedule phone call -
If necessary, try Twitter
Contact iTunes Support for assistance. See the Apple Support articles below for contact information.
Apple Support schedule phone call -
If necessary, try Twitter
You need to log in with the Microsoft Account that holds the subscription.
Unless you started the subscription through an Apple device, the account would not be your Apple ID.
Contact Microsoft for hep with their product: link-> https://support.microsoft.com
The Microsoft Account that holds the subscription may be an Apple ID if it was started through an Apple device as stated.
If so, check your subscriptions, and make sure the Microsoft Office subscription is active and paid for. Follow the steps here: link-> How to find and change a subscription from Apple - Apple Support
When I tried to log in with the account that has the subscription, it did not work.
I contacted Microsoft, they said it’s a billing issue with apple
Login to Microsoft 365
