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I was just notified that the battery in my brand new iPhone 12 Pro Max WAS NOT a genuine Apple battery. What else would it be if I purchased directly from the Apple store?!?! Anyone else in the same predicament? Cindy W.

Is anyone else in this same predicament?

iPhone 12 Pro Max

Posted on Sep 9, 2021 2:28 PM

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Question marked as Top-ranking reply

Posted on Sep 9, 2021 2:45 PM

Did you purchase it within the last 14 days? If yes, go back to the Apple Store, return it, and buy another one. If no, make a Genius Bar appointment and have it replaced.

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I was just notified that the battery in my brand new iPhone 12 Pro Max WAS NOT a genuine Apple battery. What else would it be if I purchased directly from the Apple store?!?! Anyone else in the same predicament? Cindy W.

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