How to fix "There was a problem loading the content of this folder" on iCloud Drive

As above. Keep getting same message if I try to open iCloud Drive..."There was a problem loading the content of this folder" I have iCloud Drive storage but can't open the drive. Any help appreciated!

MacBook Pro 13″, macOS 10.12

Posted on Sep 9, 2021 3:33 PM

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1 reply

Sep 10, 2021 10:45 AM in response to jfuria

Hi jfuria,


We see you're attempting to open the iCloud Drive folder in Finder on your Mac, but receive the aforementioned error, is that correct?


If so, begin by restarting your Mac and trying to access the folder again:


If you're still unable to load the folder, go to iCloud.com, sign in and confirm if you're able to access your files there or if you also receive an error.


Finally, have there been any changes to your Mac since you were last able to access iCloud Drive? Changes such as new Wi-Fi networks, VPNs, new software added, etc?


Let us know and we'll continue from there.


Cheers!

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How to fix "There was a problem loading the content of this folder" on iCloud Drive

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