how to fix ghost touch/freezing after charging?

I've been experiencing some ghost touch/freezing after charging for almost a month now. I did try the force restart and reset all settings but it doesn't work. I do hope anyone could help me. (my phone is IPhoneSE 2020 ios 14.7.1)


iPhone SE, iOS 14

Posted on Sep 10, 2021 2:41 AM

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Question marked as Top-ranking reply

Posted on Sep 11, 2021 6:36 AM

mizumitan,


Is this happening with an Apple certified charging cable? Have you tested it with another cable to see if this continues?


Check out how to Identify counterfeit or uncertified Lightning connector accessories.


If so, you may want to reach out to Apple Support for further assistance. Depending on your location, you may be able to reach them here: Get Support.


Take care!

4 replies
Question marked as Top-ranking reply

Sep 11, 2021 6:36 AM in response to mizumitan

mizumitan,


Is this happening with an Apple certified charging cable? Have you tested it with another cable to see if this continues?


Check out how to Identify counterfeit or uncertified Lightning connector accessories.


If so, you may want to reach out to Apple Support for further assistance. Depending on your location, you may be able to reach them here: Get Support.


Take care!

Sep 11, 2021 6:14 AM in response to mizumitan

Welcome to Apple Support Communities mizumitan,


Sounds like your iPhone is becoming unresponsive, is that right? You mentioned forcing it to restart, does it respond after the restart? Do you notice any other patterns when this happens? For example, does it happen when using a specific app, or is it immediately after unplugging from being charged?


You'll want to be sure that all of your apps are up to date. Check out how to update manually here: How to manually update apps on your Apple device.


You can also check out the troubleshooting steps in this article: If the screen isn’t working on your iPhone or iPad.


Have a good one!


Sep 18, 2021 9:33 AM in response to mizumitan

Same issue after auto update of ios 14.7.1 My Screen is unresponsive ( Ghost Touch Issue) . Especially "P" Not working . Have tried Forced Start Factory Reset Still Problem Not solved .

After ios 14.8 Update The problem randomly opening app many touch issue happening .

Service station take Hardware test 3 times and All Results are ok .


Iphone SE 2 Screen Module replacement program should be there cause it is defect from apple

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how to fix ghost touch/freezing after charging?

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