iPad reboots randomly.

Ever since I updated to iOS 14.7.1 my iPad Pro 10.5” has been randomly rebooting and was actually stuck in a boot loop for over 24 hours. I took it to the Genius Bar and had them run diagnostics. There were NO hardware issues. It was suggested that I wipe everything and restore from a back up. I did, but the problem only went away for 24 hours and now it’s back. Anyone have any other solutions? Or should I just trade up to a new one?

iPad Pro 10.5-inch, Wi-Fi

Posted on Sep 10, 2021 4:47 PM

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Question marked as Top-ranking reply

Posted on Sep 11, 2021 12:03 PM

Hi Toadsch,


Thanks for using Apple Support Communities! We see you're looking for some other steps to follow for your iPad Pro which is rebooting, and we'd like to help.


If after restoring your iPad using your computer, and then selecting to reinstall your backup has brought the issue back, then the next step will be to set up as new.


Make sure to follow the steps in this article to restore the iPadOS: Restore your iPhone, iPad, or iPod to factory settings


Then, instead of selecting to restore from your backup, select to set up as a new device. If the issue was from the backup, this should resolve the rebooting.


Take care!


1 reply
Question marked as Top-ranking reply

Sep 11, 2021 12:03 PM in response to Toadsch

Hi Toadsch,


Thanks for using Apple Support Communities! We see you're looking for some other steps to follow for your iPad Pro which is rebooting, and we'd like to help.


If after restoring your iPad using your computer, and then selecting to reinstall your backup has brought the issue back, then the next step will be to set up as new.


Make sure to follow the steps in this article to restore the iPadOS: Restore your iPhone, iPad, or iPod to factory settings


Then, instead of selecting to restore from your backup, select to set up as a new device. If the issue was from the backup, this should resolve the rebooting.


Take care!


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iPad reboots randomly.

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