Unable to locate download button for previously purchased music in the iTunes Store
Hello,
I have access to the iTunes store through the macOS app named Music,
when logged into Music the app I can see that I have previously purchased music that when I attempt to play I see the error:
The song “Phase Response” could not be used because the original file could not be found. Would you like to locate it?
If I go to the iTunes Store, the button to purchase is greyed out and is labelled 'Purchased'
When i try to download the music in question, I go to Account > Purchased and the music that I want to download appears when selecting the tab named ALL
At this stage there should be an option to download the music to my Library but there is no icon. I can however see the icon on just two of my previously purchased items when selecting the Not in My Library tab. These tow items downloaded successfuly.
Expected Behaviour: To see a download button in the top right hand corner of the album art for items that are previously purchased but not stored on my hard drive.
I am logged into iTunes with my Apple ID,
my computer is Authorised to download music from iTunes,
the music has been previously purchased,
the music cannot be downloaded
OS: Big Sur 11.4
Please help!
Thanks in advance
James