It keeps asking for a recovery key
I have an old iPod that has not been turned on in years and when I try to sign in it says my Apple ID password is incorrect and it asked for my recoverykey.
I have an old iPod that has not been turned on in years and when I try to sign in it says my Apple ID password is incorrect and it asked for my recoverykey.
Hello Historyhelp,
It sounds like you are unable to gain access to your iPod because it isn't accepting your Apple ID and password. We understand how important this is to you and we are here to help.
Are you currently able to log into your Apple ID on other devices? You can test this by logging into the Apple ID page here: Apple ID
If you are not able to login, you can reset your password here: If you forgot your Apple ID password
For your recovery key, sounds like you have Two-Step Verification. Find out more information here: Two-step verification for Apple ID
"Where should I keep my Recovery Key?
Keep your Recovery Key in a secure place in your home, office, or other location. Consider printing more than one copy, so that you can keep your key in more than one place. Your key is easier to find if you ever need it, and you have a spare copy if one is ever lost or destroyed. You shouldn't store your Recovery Key on your device or computer, because that could give an unauthorized user instant access to your key.
If you ever need a new Recovery Key, you can create one from your Apple ID account page. Just sign in with your password and trusted device, go to the Security section and click Edit, then click Replace Lost Key.
After you create a new key, your old Recovery Key won't work."
Cheers!
It keeps asking for a recovery key