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What can I do with that trouble “ Face ID has been disabled”

iPhone 11

Posted on Sep 11, 2021 1:07 PM

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Posted on Sep 11, 2021 1:11 PM

Your iPhone has detected that there is an issue with the sensors used for Face ID. Make sure that your iPhone is running the latest version of iOS, and if the issue persists, contact Apple Support to set up a repair.


If you don't know how to update your iPhone, you can use this article to help. Go to Settings > General > Software Update to check for updates. The latest software version is iOS 14.7.1. Update your iPhone, iPad, or iPod touch - Apple Support


If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

3 replies
Question marked as Best reply

Sep 11, 2021 1:11 PM in response to tharindu66

Your iPhone has detected that there is an issue with the sensors used for Face ID. Make sure that your iPhone is running the latest version of iOS, and if the issue persists, contact Apple Support to set up a repair.


If you don't know how to update your iPhone, you can use this article to help. Go to Settings > General > Software Update to check for updates. The latest software version is iOS 14.7.1. Update your iPhone, iPad, or iPod touch - Apple Support


If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

What can I do with that trouble “ Face ID has been disabled”

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