My device is updated but asking to update the device

My iOS has updated version only but when I try to login to outlook it says your device is not updated

iPhone 11, iOS 14

Posted on Sep 11, 2021 2:23 PM

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Question marked as Top-ranking reply

Posted on Sep 11, 2021 2:31 PM

If your iOS is 14.7.1, first quit Outlook app and restart your iPhone, failing that try removing and re-installing Outlook, then contact Microsoft Support.


Close an app on your iPhone or iPod touch - Apple Support

Restart your iPhone - Apple Support


If you’re on an iPhone 6 or earlier, you’re headed for a hardware replacement with a newer (used, refurb) iPhone, or a newer iPhone, as older iPhone models cannot run iOS 13 or iOS 14. There are no hardware upgrades available.

2 replies
Question marked as Top-ranking reply

Sep 11, 2021 2:31 PM in response to bala150

If your iOS is 14.7.1, first quit Outlook app and restart your iPhone, failing that try removing and re-installing Outlook, then contact Microsoft Support.


Close an app on your iPhone or iPod touch - Apple Support

Restart your iPhone - Apple Support


If you’re on an iPhone 6 or earlier, you’re headed for a hardware replacement with a newer (used, refurb) iPhone, or a newer iPhone, as older iPhone models cannot run iOS 13 or iOS 14. There are no hardware upgrades available.

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My device is updated but asking to update the device

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