Headphone iPad Air 4th gen

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Level 1

8 points

Headphone iPad Air 4th gen

i bought a USB C converter to use regular headphone with my new iPad, but when I plug it in I get no sound. Can someone help me figure out why?

iPad Air, iOS 12

Posted on Sep 12, 2021 2:16 PM

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Answer 1

Best reply

AlexDaMan

Level 3

672 points

Sep 12, 2021 3:11 PM in response to TracyGa4

So, you can request a refund. But before you try a refund, see if a friend or family member has headphones that you could try. Or maybe you have some somewhere in your house.

(I have headphones that you could use, but I’m pretty sure you love nowhere near me. 😂)

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Answer 2

Sep 12, 2021 2:37 PM in response to TracyGa4

Can you link to the adapter you purchased?

Was it this one?: Buy USB-C to 3.5 mm Headphone Jack Adapter - Apple

Are the headphones fully inserted into the 3.5mm jack? It may take some force to insert them.

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Answer 3

AlexDaMan

Level 3

672 points

Sep 12, 2021 2:19 PM in response to TracyGa4

You can try different headphones, or cleaning the port.

maybe you can request a replacement.

also, is this adapter (aka “dongle”) made by apple?

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Answer 4

TracyGa4 Author

Level 1

8 points

Sep 12, 2021 2:35 PM in response to AlexDaMan

Thanks both the converter and headphones are made by Apple!

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Headphone iPad Air 4th gen

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