You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I phone 7 plus won't charge

My I phone7 plus won't charge at all. Ive tried holding down the right hand button and the volume down button at the same time for over a minute. The Apple logo never showed up. I checked all my cords, about 3 of them, and they look fine plus my iPad charges fine with them. The battery is red and phone dead. What else can I try?

Posted on Sep 12, 2021 6:52 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 12, 2021 7:00 PM

You should try a different:

  • Lightning cable
  • Power Adaptor
  • Power Socket

If you do this one at a time you can identify where the problem lies


If the problems persist try checking your charging port for blockages or any dust which might be stopping it from charging. If there is no obvious damage or blockages you'll have to contact Apple Support / arrange to take your device into service.


1 reply
Question marked as Top-ranking reply

Sep 12, 2021 7:00 PM in response to AppleHelp218

You should try a different:

  • Lightning cable
  • Power Adaptor
  • Power Socket

If you do this one at a time you can identify where the problem lies


If the problems persist try checking your charging port for blockages or any dust which might be stopping it from charging. If there is no obvious damage or blockages you'll have to contact Apple Support / arrange to take your device into service.


I phone 7 plus won't charge

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.