apple tv 3rd generation

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apple tv 3rd generation

I can not log in to my apple tv. I know that I am typing my correct itunes password in, but it keeps telling me it is incorrect. I've done the 2FA and followed previous suggested steps of typing in my password, then requesting an authorization code, then entering it in behind my password. It is not working. I have reset my apple tv, made sure it is up-to-date, signed out of itunes and icloud and it is still not working. I literally don't know what else to try and I can't find any other suggestions.

Apple TV

Posted on Sep 12, 2021 8:24 PM

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Answer 1

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Urquhart1244

Community+ 2024

Level 10

142,968 points

Sep 12, 2021 8:43 PM in response to Kimjesseq

If you have an Apple TV (2nd or 3rd generation) and two-factor authentication for your Apple ID, then you may be asked to type your password followed by the six-digit verification code directly into the password field. Additionally, there is a time limit, after which the code becomes invalid.

Try this: First enter the characters of your password (do not submit yet), then manually request a new verification code, then append that code to the password (no spaces or other separating characters), and then submit. That should help you get passed the time limit.

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