Apple TV works one tv but will not load movies on other tvs using google nest with roku. Message is "Video not avail, check internet connection." Have reset all devises but not working.

Apple TV works one tv but will not load movies on other tvs using google nest with roku. Message is "Video not avail, check internet connection." Have reset all devises but not working.

Posted on Sep 13, 2021 8:26 AM

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1 reply

Sep 14, 2021 7:18 AM in response to AceCustomer1946

Hello AceCustomer1946,


It sounds as though you’re having issues loading movies via the Apple TV app on your Roku and Google Nest devices. Apple Support Communities is a great place for help! 


The article If your Apple TV can’t connect to Wi-Fi, and the resetting your devices is a great starting point to help reach a resolution. When doing those resets did you also restart your Wi-Fi router and modem? If you haven’t then the next step would be to restart those devices. This can be done by disconnecting the router and modem from the power source, waiting a few seconds, then reconnecting. 


If the issue continues after those steps please let us know. We look forward to the results!

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Apple TV works one tv but will not load movies on other tvs using google nest with roku. Message is "Video not avail, check internet connection." Have reset all devises but not working.

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