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my ipad won't let me restore it.

i let my younger brother use my ipad and he used the wrong password too many times so it required itunes to unlock. even after using itunes it wouldn't let me in. now every time i restart it it comes up with the disabled for an hour screen. after the one hour is up, it tells me to put a password in for recovery. whenever i put it it, it begins the update / syncing type screen. no matter what i do i'm stuck in a cycle of entering passwords and then disabling and updating. what do i do?

Posted on Sep 13, 2021 12:55 PM

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Question marked as Top-ranking reply

Posted on Sep 13, 2021 12:58 PM

emma_8094 wrote:

i let my younger brother use my ipad and he used the wrong password too many times so it required itunes to unlock. even after using itunes it wouldn't let me in. now every time i restart it it comes up with the disabled for an hour screen. after the one hour is up, it tells me to put a password in for recovery. whenever i put it it, it begins the update / syncing type screen. no matter what i do i'm stuck in a cycle of entering passwords and then disabling and updating. what do i do?

You don't update or sync you restore the ipad using recovery mode as outlined here If you forgot your iPhone passcode - Apple Support

2 replies
Question marked as Top-ranking reply

Sep 13, 2021 12:58 PM in response to emma_8094

emma_8094 wrote:

i let my younger brother use my ipad and he used the wrong password too many times so it required itunes to unlock. even after using itunes it wouldn't let me in. now every time i restart it it comes up with the disabled for an hour screen. after the one hour is up, it tells me to put a password in for recovery. whenever i put it it, it begins the update / syncing type screen. no matter what i do i'm stuck in a cycle of entering passwords and then disabling and updating. what do i do?

You don't update or sync you restore the ipad using recovery mode as outlined here If you forgot your iPhone passcode - Apple Support

my ipad won't let me restore it.

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