Sony Headphones Connect app crashing on iPhone 11 Pro

My Sony Headphones Connect app continues to crash on my iPhone 11 Pro.


why is that?


ive tried all I can think of to get the app working but no success.

iPhone 11 Pro, iOS 14

Posted on Sep 13, 2021 6:12 PM

Reply

Similar questions

3 replies

Sep 14, 2021 2:27 PM in response to BMartin0802

Hi BMartin0802,


Thanks for getting back to us. It does appear that there's several reports of similar behavior with this app shown here:


‎Sony | Headphones Connect - Ratings and Reviews.


If all other apps work as expected on your iPhone without experiencing the same behavior, this would be best addressed by the app developer and you'll want to continue working with them:


How to contact an app developer - Apple Support


Best regards.

Sep 14, 2021 12:15 PM in response to BMartin0802

Hello BMartin0802,


Thank you for participating in the Apple Support Communities! We understand that the Sony Headphones Connect app quits unexpectedly on your iPhone.


To help further isolate potential causes, we suggest ensuring that you've completed the troubleshooting suggestions here:


If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support


If you're still experiencing the same behavior and it's only occurring with this specific third-party app, the last step would be to contact the app developer for further support.


Take care.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Sony Headphones Connect app crashing on iPhone 11 Pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.