Sony Headphones Connect app crashing on iPhone 11 Pro
My Sony Headphones Connect app continues to crash on my iPhone 11 Pro.
why is that?
ive tried all I can think of to get the app working but no success.
iPhone 11 Pro, iOS 14
My Sony Headphones Connect app continues to crash on my iPhone 11 Pro.
why is that?
ive tried all I can think of to get the app working but no success.
iPhone 11 Pro, iOS 14
Hi BMartin0802,
Thanks for getting back to us. It does appear that there's several reports of similar behavior with this app shown here:
Sony | Headphones Connect - Ratings and Reviews.
If all other apps work as expected on your iPhone without experiencing the same behavior, this would be best addressed by the app developer and you'll want to continue working with them:
How to contact an app developer - Apple Support
Best regards.
Hello BMartin0802,
Thank you for participating in the Apple Support Communities! We understand that the Sony Headphones Connect app quits unexpectedly on your iPhone.
To help further isolate potential causes, we suggest ensuring that you've completed the troubleshooting suggestions here:
If you're still experiencing the same behavior and it's only occurring with this specific third-party app, the last step would be to contact the app developer for further support.
Take care.
I did all the things the article stated and contacted Sony yesterday. They said the best thing to do was to install the app on another device which I did on my iPad Pro.
the app will not work on my iPhone 11 Pro for some reason.
Sony Headphones Connect app crashing on iPhone 11 Pro