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I am unable to start the update

Unable to access the download and update button

iPad Pro, iPadOS 14

Posted on Sep 13, 2021 9:53 PM

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Question marked as Best reply

Posted on Sep 18, 2021 3:23 AM

To perform an update procedure wirelessly, you need to connect your device to a reliable and fast Wifi Network with internet access (no cellular data, no personal hotspot, no VPN connections are admitted).

AND your iPad should be plugged into power during the whole update process.

Do not forget to create a full backup of your device, before any updates.

Regards

Giulio

1 reply
Question marked as Best reply

Sep 18, 2021 3:23 AM in response to radha80

To perform an update procedure wirelessly, you need to connect your device to a reliable and fast Wifi Network with internet access (no cellular data, no personal hotspot, no VPN connections are admitted).

AND your iPad should be plugged into power during the whole update process.

Do not forget to create a full backup of your device, before any updates.

Regards

Giulio

I am unable to start the update

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