iOS 14.8 network bug

adarsh_sudharsan Said:

"iOS 14.8 network bug: I am having trouble connecting to the internet through my cellular network data after downloading the iOS 14.8. the cellphone network shows 'no service' and it is completely blank. Could not even place a call via cellular network"'

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Visit this Site: If you See No Service or Searching on your iPhone or iPad - Apple Support

Give Apple Feedback - Do your Part: Provide Apple with feedback on this, letting them know what exactly is occurring.  Apple may not get back to you directly, but the more feedback they receive on this, the more they will know what is occurring, and what bug fixes to include in updates to come.

1. Go Here: Feedback - iPhone - Apple
2. Select: "Bug Report" for the "Feedback Type"
3. Comment: on when you came across this issue, and how you have troubleshot it thus far.
4. Proceed from there as necessary

Go to Settings/General/About and look at Modem Firmware. Is the entry blank? If it is you need to reinstall it by restoring the phone to factory settings, then restoring a backup. Back up the phone first, of course:

1. How to back up your iPhone, iPad, and iPod touch - Apple Support
2. Restore your iPhone, iPad, or iPod to factory settings - Apple Support - follow the instructions to restore using your computer, do not using Settings/General/Reset (which is not included in those instructions)
3. Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

If the modem firmware DOES have a value you may have a hardware problem. The first step is what I just posted, but after that you need to contact Apple support using the Get Support link at the top of this page.

adarsh_sudharsan Said:

"iOS 14.8 network bug: [...]Why? I know many have issues with iPhone X also. So what is making differences here. Why Apple can’t fix it. Why Apple not reply when they will fix? Why what happened to you Apple. When I use iPhone 7 Plus I felt like I am using phone from 15 years ago.[...]"

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About your Device:

Every device is prone to failure. So, that is why Apple offers AppleCare. After it expires, you can renew is on a certain timeframe for uptown 36 months (three years). You'd have 30 days after it expires to renew the coverage.

About Reporting Feedback:

As for what something was/is never fixed, that can be due to nobody reporting such issues. So, always know to report issues as they come about. See my above reply for the instructions on how to report this. Being so old of a device, I wonder how many people have officially reported this?

Jolker Said:

"It have been a month with no service and I am still paying my carrier. This is a very frustrating situation. User did nothing wrong but ended up having pay to get the issues fix. It’s not even 2 years yet with my iPhone 11 Pro!!"

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Get Coverage:

I'd say get yourself a new iPhone, and consider getting an AppleCare+ Protection with it. Based on my own experiences: I always get the coverage, and it has alway been of high-benefit, especially for a damaged device. Go Here: AppleCare Products - iPhone - Apple

What's Covered?:

Learn what services and support are covered by an AppleCare plan

I had this issue since iOS 14.7.1 update and hoping iOS 14.8 will fix this bug but that’s not the case. It have been a month and I talked to many apple support advisors. Still no resolution and no service on my phone.

I have cell phone service but not data.

Ironically, we had a citywide power failure in Houston and I did not have cellular data service. I checked with my provider and there are no issues on their end.

I reset network settings, turn it off and on.

if anybody has any tips, I’m all ears. thanks.

yes, I have Wi-Fi.

My iPhone 7 Plus still have same issue. Network is there but there is no 4G after upgrading to 14.8 also it’s not fixed. Please Apple do something. I am waiting to see some improvement from your side. If you can’t fix it please give our money back. Last year I buy iPhone 7 Plus and this year it’s have network issue. I really feeling disappointed and dissatisfied. I really regretting after buying 🍎. I am feeling it’s not worth if you can’t fix it within a time.

Same. I have an iPhone 12 Pro. No cellular after update to iOS 14.8. Keeps requesting an ‘update’. Spent hours in call with Apple support. Seems to be a hardware issue that was caused by update. Have an appointment with Genius Bar tomorrow. Very frustrating.

I am using my phone 7plus with portable wifi router after upgrading to 14.7. I thought after 14.8 upgrade it can be fixed. When the SIM card is inside the phone, phone can search for the network after searching long time, but there is no volte with 4G coverage. Means no internet but have network. I guess the case is too serious which Apple don’t want to fix and want us to upgrade our iPhone. But Apple I will not buy new Apple phones again if you will not fix the issue.

I guess I tried almost everything from last 2 months. But I am not sure what I should do more to fix my iPhone 7 Plus. I have iPhone X also with network SIM card same upgrades. IPhone X is working fine for me but iPhone 7plus there is no internet connection. Why? I know many have issues with iPhone X also. So what is making differences here. Why Apple can’t fix it. Why Apple not reply when they will fix? Why what happened to you Apple. When I use iPhone 7 Plus I felt like I am using phone from 15 years ago. Because phone have normal network but for internet it’s only showing GPRS. One web page takes 2-3 mins to open depending on page size.

Yeah sure I will do it. And as I remember many have reported this and Apple also know about it. And many media also talking about this. It’s not just we 10-20 peoples here who have issues.

https://gadgets.ndtv.com/mobiles/news/iphone-ios-14-7-1-no-service-network-issue-problem-bug-users-complain-apple-forums-2513403

https://www.techradar.com/news/iphone-showing-no-service-bug-ios-1471-is-the-issue-and-apple-has-suggested-a-fix

If you correctly search on Google you will find many responses and reports. I did everything but can’t fix.

However, I hope 🤞 soon apple will fix this issue.

adarsh_sudharsan Said:

"iOS 14.8 network bug: If you correctly search on Google you will find many responses and reports. I did everything but can’t fix."

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Reporting Issues:

Due to their own skepticisms, Apple doesn't refer third-party sites, nor do they refer these forums on their own will and time. So, that is why to report it directly to Apple.

I want to share more about my frustrations with this issue. I have iPhone 11 Pro and the issue occurred immediately after I updated my phone to iOS 14.7. 1.

Here are my trouble shooting journey:

1) With carrier: changed sims card twice, reset network settings, verified there are no blocks on my account. Visited 2 stores and 2 phone calls with support.

2) Apple support: Reset all settings, Reset network setting, Erase all content and setting (4 times: reset with backup, reset with laptop iTunes with backup, reset with laptop iTunes with no backup, reset with no backup). After numerous long calls with apple support, I was told to go back to my carrier to verify or wait for iOS 14.8.

After I updated to iOS 14.8, still no service and went to apple store hoping to get some help:

3) Apple Genius Bar: ran diagnostics report and found no hardware issue. I was told that my phone ran out of warranty and needs to pay to get it replace or get a new phone.

It have been a month with no service and I am still paying my carrier. This is a very frustrating situation. User did nothing wrong but ended up having pay to get the issues fix. It’s not even 2 years yet with my iPhone 11 Pro!!

Yeah. I have been to all same process. Sim changed, network reset. Everything twice. Updated 14.8 but still the same. But the good thing is I wasted 150USD to buy travel router. I can use my SIM card in that and I can use internet. So yes I can receive internet from another divine but not from my own phone.

**** frustrating ! After month of waiting i was hoping the latest update can solve the lost data issue for my 11 Pro Max and wife 12 Pro Max. Apparently it didn’t ! I’m going to get 2 x Androids later of the day. Very disappointed very Apple