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Apple Pay

i had 19 dollars on my Apple Cash card. I paid for food then about an hour later I saw that my account is at -28 dollars. Anybody know why this happened?

Posted on Sep 14, 2021 1:15 PM

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Question marked as Top-ranking reply

Posted on Oct 13, 2021 6:48 AM

If you see a transaction you do not recognize or have an issue with a transaction open Wallet>tap on the card used>tap on the transaction (photo 1)>tap on the amount (photo 2)>look for a report an issue link. (photo 3)


photo 1 - select the transaction



photo 2 - click the amount



photo 3 - click the link





If you have a negative balance on your Apple Cash you need to transfer enough money from your bank account to cover the negative amount. You should also go here - Apple Pay Customers


1 reply
Question marked as Top-ranking reply

Oct 13, 2021 6:48 AM in response to JuanIshHappy21

If you see a transaction you do not recognize or have an issue with a transaction open Wallet>tap on the card used>tap on the transaction (photo 1)>tap on the amount (photo 2)>look for a report an issue link. (photo 3)


photo 1 - select the transaction



photo 2 - click the amount



photo 3 - click the link





If you have a negative balance on your Apple Cash you need to transfer enough money from your bank account to cover the negative amount. You should also go here - Apple Pay Customers


Apple Pay

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