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Can’t see the Outlook 365 icon on my iPhone

i have recently reinstalled Outlook (work emails) on my iPhone, which is working fine BUT the icon is nowhere to be found. I either leave the app open and swipe to it, or I have to pull the search bar down and type it in. But I can’t seem to find the icon anywhere. I’ve deleted and reinstalled, And turned the phone off and on again. I looked under settings, still nothing.

Posted on Sep 15, 2021 7:28 AM

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9 replies

Sep 15, 2021 4:47 PM in response to pete_ds123

pete_ds123 Said:

"Can’t see the Outlook 365 icon on my iPhone"

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Two Things:

A. Try Resetting the Home Screen:

Go Here: Move and organize apps on iPhone - Apple Support

Scroll to: Reset the Home Screen and Apps to their Original Layout

  1. Go to: Settings
  2. Tap: General
  3. Tap: Reset


B. Restarting the iPhone:

If any changes were made (i.e. Installed Apps), then Settings (i.e Wf-Fi), may have become manipulated technically. So, try restarting the iPhone:

  1. Go To: Settings
  2. Tap: General
  3. Tap: Shut Down
  4. Slide: Your Finger to the Right

Sep 15, 2021 5:14 PM in response to Kurt Lang

Kurt Lang Said:

"Don't you think it would be a good idea to let a user know this will wipe everything off their device!"

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Copy & Paste Error:

First off, those steps won't do what you mention. Regardless, see Step 4.


If that is of No Success, then try this:

  1. Go to: Settings
  2. Tap: General
  3. Tap: Reset
  4. Tap: Reset Home Screen Layout


Screenshot:

Can’t see the Outlook 365 icon on my iPhone

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