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Juanjord87 Author

Level 1

4 points

My Face ID is not working due to a issue on the Truedepth Camera

Someone with this issue in Argentina? We have no Apple Oficial store in our country so I’m looking for a technical support that I can trust.

iPhone XS, iOS 14

Posted on Sep 15, 2021 9:13 AM

Top-ranking reply

ProustGiulio

Level 10

208,614 points

Posted on Sep 15, 2021 11:30 AM

Start here:--> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

If the issue persists, contact Apple Support directly, using this link:--> https://getsupport.apple.com/?caller=kbase&SG=SG003&category_id=SC0999&symptom_id=23303 , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

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My Face ID is not working due to a issue on the Truedepth Camera

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