Update problem

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Level 1

8 points

Update problem

I cannot download the update as it says no I’m no longer connected to the internet. I have connected my phone to my laptop and it still doesn’t update. What can I do???

iPhone XR, iOS 14

Posted on Sep 15, 2021 11:08 AM

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Answer 1

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stedman1

Community+ 2024

Level 10

257,658 points

Sep 15, 2021 11:10 AM in response to sieger289

If you have used a beta version, delete the beta profile.

Otherwise, check: Settings - General - iPhone Storage - check here for an iOS update file. Delete the file.

Check again for the correct iOS version (14.8).

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Answer 2

sieger289 Author

Level 1

8 points

Sep 15, 2021 11:15 AM in response to stedman1

I have deleted the beta profile and my phone restarted afterwards. It shows I the iOS 14.8 software update is available. I’m downloading it now. Would the problem be solved now? I had a irritating update window popping up the whole time which I want to get rid of

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Answer 3

Sep 15, 2021 11:46 AM in response to sieger289

Yes, that should take care of the problem. iOS 14.8 is indeed the most recent version.

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