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When I press change my screen time password twice, (forgot passcode) doesn’t appear !!!

I forgot the passcode for the screen time, all videos and support instructions stated that I need to press change passcode twice then I press forgot passcode, but when I do that the (forgot passcode button doesn’t appear

iPad Air 2, iPadOS 14

Posted on Sep 15, 2021 11:55 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 15, 2021 12:03 PM

These are the minimum requirements to reset the ScreenTime passcode:

  • The device must run iOS/iPadOS 13.4 or later;

AND

  • You must know the Apple ID & Password that were used to set up that ScreenTime Passcode.

If you meet both above requirements, these are the instructions:--> If you forgot your Screen Time passcode – Apple Support


Shouldn't be this case, you need to erase that device following these instructions (even if related to the passcode to lock/unlock device's screen):--> If you forgot the passcode on your iPad, or your iPad is disabled - Apple Support

The bad news is that you cannot restore data from a backup, since the ScreenTime passcode would come back in.

Regards

Giulio

1 reply
Question marked as Top-ranking reply

Sep 15, 2021 12:03 PM in response to Ahmadbrady

These are the minimum requirements to reset the ScreenTime passcode:

  • The device must run iOS/iPadOS 13.4 or later;

AND

  • You must know the Apple ID & Password that were used to set up that ScreenTime Passcode.

If you meet both above requirements, these are the instructions:--> If you forgot your Screen Time passcode – Apple Support


Shouldn't be this case, you need to erase that device following these instructions (even if related to the passcode to lock/unlock device's screen):--> If you forgot the passcode on your iPad, or your iPad is disabled - Apple Support

The bad news is that you cannot restore data from a backup, since the ScreenTime passcode would come back in.

Regards

Giulio

When I press change my screen time password twice, (forgot passcode) doesn’t appear !!!

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