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iCloud

I’m trying to find some help with regards my elderly aunt’s iPhone 6s. Currently she forgot the iCloud password. However, it’s linked to her gmail account. I tried resetting the gmail account but it’s also linked to her home telephone number. Is there anyway I can wipe the entire phone and reset it for her?

Posted on Sep 16, 2021 8:02 AM

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Posted on Sep 16, 2021 8:23 AM

The Apple ID signed in with iPhone say is example1@gmail.com if its two factor authentication account and trusted numbers it could be landline number of home and second would be iPhone mobile number .

You can reset the password If you forgot your Apple ID password - Apple Support

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iCloud

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