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User profile for user: serenitydee
serenitydee Author
User level: Level 1
4 points

1 Free Year of Apple TV+

I received a 1 Free Year of Apple TV+ for my new MacBook Air, thought I had redeem the offer, but it seems I totally forgot to and the offer has expired, may I receive another offer. The original offer was sent to my work email, see below:


Your new device includes 1 year of Apple TV+ for free.* 

Enjoy critically acclaimed Apple Original shows and movies, share between 6 family members,** and watch entirely  


Apple TV+ releases new premieres every month, making it easy to find a new series to binge, something fun for movie night, a fascinating documentary, or a show for the whole family. Try it free with no commitment. 


Accept 1 year free 

Must redeem within 90 days of activation. 


Regards, 

The Apple TV+ Team


Thank you,

Effie




[Personal Information Edited by Moderator]

Posted on Sep 16, 2021 8:34 AM

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User profile for user: Urquhart1244
Urquhart1244
Community+ 2024
User level: Level 10
143,004 points

Posted on Sep 16, 2021 9:07 AM

The original offer was sent to my work email

The offer is for the first registered user (by Apple ID account) of the new eligible device. If that is your work email, then only that account was eligible. The email was just a reminder. The email isn’t needed to redeem. If the device is for your work/​supplied by your employer, then the device might be “managed”, with optional restrictions for entertainment apps like the Apple TV app (where you’d have to go to redeem).


Must redeem within 90 days of activation. 

The offer has to be redeemed within the first three months after device activation (first use/setup). After that time, the offer is no longer available.

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User profile for user: Urquhart1244
Urquhart1244
Community+ 2024
User level: Level 10
143,004 points

Sep 16, 2021 9:07 AM in response to serenitydee

The original offer was sent to my work email

The offer is for the first registered user (by Apple ID account) of the new eligible device. If that is your work email, then only that account was eligible. The email was just a reminder. The email isn’t needed to redeem. If the device is for your work/​supplied by your employer, then the device might be “managed”, with optional restrictions for entertainment apps like the Apple TV app (where you’d have to go to redeem).


Must redeem within 90 days of activation. 

The offer has to be redeemed within the first three months after device activation (first use/setup). After that time, the offer is no longer available.

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User profile for user: Limnos
Limnos
User level: Level 10
418,615 points

Sep 16, 2021 8:50 AM in response to serenitydee

You are welcome to contact Apple and ask but I suspect the situation is as it stands, you are too late to accept the offer now.


Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232


'If you can't redeem your promotional trial of Apple TV+' click here --> https://support.apple.com/HT211767


You must sign in on your new device.

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1 Free Year of Apple TV+

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