I just bought a refurb Apple TV 4K. During the setup, I started experiencing the remote lost connection issue right away. I've re-paired the remote and I'm currently following the instructions to charge the remote for 30 min using proper Apple charging cube and lightning cable. Don't expect that to help since the remote was supposedly already 81% charged. Very annoying. Didn't have this issue with the last gen AppleTV and remote.
Don't expect that to help since the remote was supposedly already 81% charged.
Then the issue is not related to the battery. 81% is plenty enough.
The issue might be caused by interference in the bluetooth radio band. See if there are nearby other devices that send in overlapping frequencies; bluetooth, Wi-Fi, or other wireless. Resolve Wi-Fi and Bluetooth issues caused by wireless interference - Apple Support
Didn't have this issue with the last gen AppleTV and remote.
Was that also a Siri Remote? The old style Apple Remote (non-Siri) wouldn’t use bluetooth, but IR instead, and wouldn’t suffer from such interference.
Previous wasn’t Siri remote but def still had to connect to Apple TV initially. I’ll check the Bluetooth interference but don’t see anything it could be currently.
Apple TV siri remote lost connection
