Patchy wireless charging on iPhone 12 Pro
Anyone else experiencing patchy wireless charging on this model? I have tried different cases and bought new chargers to no avail.
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alma1090
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Community Specialist
Hello and welcome to Apple Support Communities, f14v1!
We understand you're having trouble while charging your iPhone 12 Pro wirelessly. We'd be happy to provide information to help you address this.
Try the suggestions here, especially removing the case off your iPhone: How to wirelessly charge your iPhone
"Learn more
- Wireless charging uses magnetic induction to charge your iPhone. Don't place anything between your iPhone and the charger. Magnetic mounts, magnetic cases, or other objects between your iPhone and the charger might reduce performance or damage magnetic strips or RFID chips like those found in some credit cards, security badges, passports, and key fobs. If your case holds any of these sensitive items, remove them before charging or make sure that they aren’t between the back of your iPhone and the charger.
- If your iPhone isn't charging or is charging slowly and your iPhone has a thick case, metal case, or battery case, try removing the case.
- If your iPhone vibrates—when it gets a notification, for example—your iPhone might shift position. This can cause the charging mat to stop providing power to your iPhone. If this happens often, consider turning off vibration, turning on Do Not Disturb, or using a case to prevent movement.
- Depending on the charging mat you have, you might hear faint noises while your iPhone charges.
- Your iPhone might get slightly warmer while it charges. To extend the lifespan of your battery, if the battery gets too warm, software might limit charging above 80 percent. Your iPhone will charge again when the temperature drops. Try moving your iPhone and charger to a cooler location.
- Your iPhone won't charge wirelessly when connected to USB. If your iPhone is connected to your computer with USB, or if it's connected to a USB power adapter, your iPhone will charge using the USB connection."
Have a great day!