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iPhone 8 Other takes up 50+GB

Hi, I have an iPhone 8 64GB that is running on ios 14.4.2. I factory reset it and the Other is still over 50gb which means that i have less than 300MB of usable storage. When I connect it to iTunes on PC it says that it has 52GB Free but if I try to restore it (it wants to update the phone) it needs 4gb storage free for update which it does not. I did reset the phone so no apps or photos etc. are on it. What can I do?? I’ve been trying to find a solutipn for hours. Please help!

iPhone 8, iOS 14

Posted on Sep 18, 2021 7:04 AM

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Question marked as Top-ranking reply

Posted on Sep 18, 2021 9:04 AM

OK.....when you say you wiped the phone clean, did you do what is detailed in this link (make sure your data backed up) --> What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support


If this is what you did, there really is no way there could be 50GB of other remaining on the phone. It would be in the condition of a new phone, which opens to the Hello Page and would be ready to be set up.


Then set up the phone from the backup you have.

11 replies
Question marked as Top-ranking reply

Sep 18, 2021 9:04 AM in response to Matthewww123

OK.....when you say you wiped the phone clean, did you do what is detailed in this link (make sure your data backed up) --> What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support


If this is what you did, there really is no way there could be 50GB of other remaining on the phone. It would be in the condition of a new phone, which opens to the Hello Page and would be ready to be set up.


Then set up the phone from the backup you have.

iPhone 8 Other takes up 50+GB

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