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good day! I ask for help, money was debited from my card for a subscription in the Okko application, but the subscription is not displayed in the application itself.
iPhone 12 Pro, iOS 14
good day! I ask for help, money was debited from my card for a subscription in the Okko application, but the subscription is not displayed in the application itself.
iPhone 12 Pro, iOS 14
It should be in Settings>[your name]>Subscriptions...
See also this support article:--> Subscriptions and Billing – Official Apple Support, and check each of the first 4 sections.
If you cannot find the information you were looking for, please contact the iTunes Store Support Team directly, using this link:--> iTunes Store & App Store – Get support for various issues, and choosing: your country, then Apple ID, then iTunes & App Store. If your problem is not among the options shown there, tap/click on the option “the topic is not listed” and describe your issue.
Regards
Giulio
It should be in Settings>[your name]>Subscriptions...
See also this support article:--> Subscriptions and Billing – Official Apple Support, and check each of the first 4 sections.
If you cannot find the information you were looking for, please contact the iTunes Store Support Team directly, using this link:--> iTunes Store & App Store – Get support for various issues, and choosing: your country, then Apple ID, then iTunes & App Store. If your problem is not among the options shown there, tap/click on the option “the topic is not listed” and describe your issue.
Regards
Giulio
Click on this link to discover 'How to contact an app developer' - hhttps://support.apple.com/HT207959
Request a refund for apps or content that you bought from Apple - Apple Support
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