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gasaina Author

Level 1

4 points

App Store

good day! I ask for help, money was debited from my card for a subscription in the Okko application, but the subscription is not displayed in the application itself.

iPhone 12 Pro, iOS 14

Posted on Sep 18, 2021 7:36 AM

Top-ranking reply

ProustGiulio

Level 10

208,902 points

Posted on Sep 18, 2021 7:52 AM

It should be in Settings>[your name]>Subscriptions...

See also this support article:--> Subscriptions and Billing – Official Apple Support, and check each of the first 4 sections.

If you cannot find the information you were looking for, please contact the iTunes Store Support Team directly, using this link:--> iTunes Store & App Store – Get support for various issues, and choosing: your country, then Apple ID, then iTunes & App Store. If your problem is not among the options shown there, tap/click on the option “the topic is not listed” and describe your issue.

Regards

Giulio

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