Insane amount of time?
My grandpa is giving me his iphone - as non-technical and with such bad memory, we cant figure out password to log out so we can restore the phone for me. Apple-ID ends upp locked for security reasons, and ofc we find a note with the password afterwards. Now its gonna take 13 days????????? until he can reset a password he doesn't even want to reset now we know what it is, and what difference does it make when the apple-id is locked?
Really sad that it doesn't work out at all, and the support has given me different types of information? I don't even know how we unlock the apple-id now? Because when we tried it just ended up being some "unkown error"... Just tiring
iPhone 12