Powerbeats Pro wireless audio sounds washed out...

My left Powerbeats Pro wireless audio sounds washed out even when the volume is at maximum. Is this a software setting or hardware issues? The maximum volume is at the lowest setting.

Posted on Sep 19, 2021 12:30 PM

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Question marked as Top-ranking reply

Posted on Sep 20, 2021 9:07 AM

Hello M_M_M_7.


Thanks for reaching out to Apple Support Communities. We understand that you are experiencing sound issues with your Powerbeats Pro. We will be glad to assist.


First, unpair and pair your Powerbeats Pro to see if that helps:


"To unpair a Bluetooth accessory, tap Settings > Bluetooth, find the device you want to unpair, and tap the info button  , then Forget this Device. This will remove the accessory from the list of available Bluetooth devices.

To add the Bluetooth accessory to your device again, place it back in discovery mode and repeat the steps above to pair it."


Pair a third-party Bluetooth accessory with your iPhone, iPad, or iPod touch


Next, reset your Powerbeats Pro: Reset your Beats earphones


If the problem persists, Contact Apple for support and service


Cheers.



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Question marked as Top-ranking reply

Sep 20, 2021 9:07 AM in response to M_M_M_7

Hello M_M_M_7.


Thanks for reaching out to Apple Support Communities. We understand that you are experiencing sound issues with your Powerbeats Pro. We will be glad to assist.


First, unpair and pair your Powerbeats Pro to see if that helps:


"To unpair a Bluetooth accessory, tap Settings > Bluetooth, find the device you want to unpair, and tap the info button  , then Forget this Device. This will remove the accessory from the list of available Bluetooth devices.

To add the Bluetooth accessory to your device again, place it back in discovery mode and repeat the steps above to pair it."


Pair a third-party Bluetooth accessory with your iPhone, iPad, or iPod touch


Next, reset your Powerbeats Pro: Reset your Beats earphones


If the problem persists, Contact Apple for support and service


Cheers.



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Powerbeats Pro wireless audio sounds washed out...

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