The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I connected my new magic keyboard to my iMac. All they keys on the first line of my keyboard doesn't work properly. When I try to control my brightness or sound level, it makes that iconic apple error beep noise. Is there a way to fix this?
iMac 27″, macOS 10.15
Power down Mac, unplug from wall for a few minutes then plug back in and reboot and see if the keypad will work. If that fails you may have to use a wired keyboard then remove the bluetooth keypad from the bluetooth pane and then reinstall the keyboard.
Power down Mac, unplug from wall for a few minutes then plug back in and reboot and see if the keypad will work. If that fails you may have to use a wired keyboard then remove the bluetooth keypad from the bluetooth pane and then reinstall the keyboard.
Top row of my magic keyboard not working properly.
