phone will not turn on

Hi there, I charge my phone overnight every night, and this morning when I woke uo, it was connected to the charger and showing the apple logo but would not turn on. its been about an hour and still will not turn on, what should I do?

iPhone 11 Pro

Posted on Sep 20, 2021 6:10 AM

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Question marked as Top-ranking reply

Posted on Sep 21, 2021 6:13 AM

Hi MykalCollins,


Welcome to Apple Support Communities.


We understand that your iPhone will not power on past the Apple logo despite being connected to your charger. Make sure you're using an official or Apple- certified cable and adapter to charge iPhone. This will ensure that iPhone is being supplied with sufficient power. Try charging from a different power source.


Check out the steps in If your iPhone is stuck on the Apple logo.



Regards.


1 reply
Question marked as Top-ranking reply

Sep 21, 2021 6:13 AM in response to MykalCollins

Hi MykalCollins,


Welcome to Apple Support Communities.


We understand that your iPhone will not power on past the Apple logo despite being connected to your charger. Make sure you're using an official or Apple- certified cable and adapter to charge iPhone. This will ensure that iPhone is being supplied with sufficient power. Try charging from a different power source.


Check out the steps in If your iPhone is stuck on the Apple logo.



Regards.


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phone will not turn on

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