my ipad is locked
I have an iPad linked to my old Apple ID and now it is locked and unfortunately I forgot everything about old Apple ID. Please help me to use my ipad again.
Thankful
I have an iPad linked to my old Apple ID and now it is locked and unfortunately I forgot everything about old Apple ID. Please help me to use my ipad again.
Thankful
If you are talking about "activation lock" (an anti-theft measure), neither we, just users like you, nor Apple can help you, sorry, unless you are the original owner and you still have the proof of purchase (receipt/invoice reporting your device’s IMEI or Serial Number). Should be this case, start your request using this link: https://al-support.apple.com/#/additional-support
Shouldn’t be this case, activation lock can be removed only by the previous owner, with the credentials that were used to activate that iPhone/iPad. Without those credentials, that device is useless to you.
You can also take a look at this support article:--> How to remove Activation Lock - Apple Support
Regards
Giulio
If you are talking about "activation lock" (an anti-theft measure), neither we, just users like you, nor Apple can help you, sorry, unless you are the original owner and you still have the proof of purchase (receipt/invoice reporting your device’s IMEI or Serial Number). Should be this case, start your request using this link: https://al-support.apple.com/#/additional-support
Shouldn’t be this case, activation lock can be removed only by the previous owner, with the credentials that were used to activate that iPhone/iPad. Without those credentials, that device is useless to you.
You can also take a look at this support article:--> How to remove Activation Lock - Apple Support
Regards
Giulio
This is a user helping other users with tech questions
forum, you are not addressing apple here just fellow users
the activation lock is not really on
the ipad it's a theft protection measure on apples servers
it needs to be removed How to remove Activation Lock - Apple Support
if you don't know your appleID Recover Your Apple ID - Apple
if that does not help you then you need the assistance of apple
Additional Support - Activation Lock (apple.com) and or
Get Support (apple.com) , Genius Bar Reservation and Apple Support Options - Apple
My problem is that I am in Iran. There is no official Apple dealer here so I can upload my purchase receipt to Apple.
Do not have a suggestion?
thank you
my ipad is locked