Hello so my AirPod works but it keeps unpairing it self when I take earplugs out and I only have one of them

Hello so my AirPod works but it keeps unpairing it self when I take earplugs out and I only have one of them

Posted on Sep 20, 2021 2:43 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 21, 2021 8:56 AM

Hello muse177,


Thank you for posting in the Apple Support Communities and for reviewing the Related Article, Change the settings of your AirPods and AirPods Pro. We'd like to provide you with support. 


For this issue, we suggest resetting them, then pairing them again. This step can help reestablish the connection between your audio source and the AirPods. Here's how:

How to reset your AirPods and AirPods Pro


Also, try pairing them to another audio source and in another location. These steps can help isolate the issue further to your AirPods or to the environment. See the article below to learn about what environmental factors to look for that can cause a weakened wireless connection.

Resolve Wi-Fi and Bluetooth issues caused by wireless interference


If the issue persists, feel free to reply back with the audio source you're using when this happens (i.e. iPhone, Mac, etc.), and the software version installed on that device. 


Kind regards.

1 reply
Question marked as Top-ranking reply

Sep 21, 2021 8:56 AM in response to muse177

Hello muse177,


Thank you for posting in the Apple Support Communities and for reviewing the Related Article, Change the settings of your AirPods and AirPods Pro. We'd like to provide you with support. 


For this issue, we suggest resetting them, then pairing them again. This step can help reestablish the connection between your audio source and the AirPods. Here's how:

How to reset your AirPods and AirPods Pro


Also, try pairing them to another audio source and in another location. These steps can help isolate the issue further to your AirPods or to the environment. See the article below to learn about what environmental factors to look for that can cause a weakened wireless connection.

Resolve Wi-Fi and Bluetooth issues caused by wireless interference


If the issue persists, feel free to reply back with the audio source you're using when this happens (i.e. iPhone, Mac, etc.), and the software version installed on that device. 


Kind regards.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Hello so my AirPod works but it keeps unpairing it self when I take earplugs out and I only have one of them

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.