Beats Studio Buds reverting ANC state in Control Center.

So I updated to iOS 15 Stable today. When I connect my Beats Studio Buds, they will change between Transparency and Noise Cancellation when I tap on their respective icons in Control Center. However, the icon moves back to the previous position (usually Off or Transparency) automatically after a number of seconds. I cannot switch to the "Off" mode in Control Center at all.


In Bluetooth settings, the behaviour is exactly as expected. Screen recording attached below.


https://www.youtube.com/watch?v=TBGW2DXW4yM

Posted on Sep 20, 2021 3:40 PM

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Sep 21, 2021 10:00 AM in response to vilelevi

Hi vilelevi,


Welcome to the Apple Support Communities!


We understand that you're using Beats Studio with your recently updated iOS and when you attempt to switch between Transparency and Noise Cancellation, it reverts to the Off mode again.


To start, we'd recommend resetting your Beats as outlined here: Reset your Beats on-ear or over-ear headphones


If you still experience the same behavior, we'd ask that you forget your Beats in Settings > Bluetooth, tap the info button and choose Forget This Device, restart your iPhone then reconnect your Beats again.


We hope this helps.


Cheers!

Sep 21, 2021 10:32 AM in response to vilelevi

You're most welcome, vilelevi,


Do you have access to any other devices that you can pair with your Beats to test? This will help us to isolate the behavior to either the Beats or the iOS itself.


If you don't have access to another device to test with, we'd recommend that you contact Apple directly to investigate this further with you. You can reach them here: Get Support


Take care!

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Beats Studio Buds reverting ANC state in Control Center.

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