AirTag disappeared from Find My in iOS 15

My AirTag disappeared from Find My after updating my iPhone to iOS 15. Anyone know the fix? Removed the AirTag using my iPad and followed the AirTag steps. No luck. Still can’t add it back. I can add the AirTag to the iPad (not running iOS 15) but it won’t show up on the iPhone. Pic shows the error when trying to add the AirTag on the iOS 15 iPhone.




[Re-Titled by Moderator]

iPhone 11 Pro

Posted on Sep 20, 2021 3:37 PM

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Question marked as Top-ranking reply

Posted on Sep 28, 2021 3:00 PM

I did receive a fix for this from apple engineering.

  1. Turn off bluetooth
  2. Turn off Privacy > Location Services
  3. Reset General > Transfer or Reset iPhone > Reset > Reset Network Settings
  4. shut down iPhone for 5 minutes
  5. turn on iPhone + #1 & #2
  6. Reset an air tag - CRITICAL
  7. iPhone will allow new air tag connection (set up air tag as if new)
  8. if you have more than 1 airtag, you will see the rest of them appear in Find My (after resetting 1 air tag)


The above worked for my 5 AirTags to reconnect to iOS15

41 replies

Sep 22, 2021 9:10 AM in response to inigo102

I’ve tried the steps to reset the AirTag but I never get a different sound so I’m not sure it’s actually resetting. I can add and remove the AirTag from my iPad Mini (iOS 14.6) and my wife’s iPhone SE (second gen w/iOS 15). I just can’t add it to my iPhone 11 Pro (iOS15). Prior to updating my phone, the AirTag was working fine. May end up making an appointment at the Apple store.

Sep 30, 2021 7:06 PM in response to robcasillas

I finally got my AirTag to show up on my iPhone running iOS 15.


Here's what finally fixed the issue for me:


  1. I added my AirTag to Find My on my iPad Mini running iPadOS 14.6.
  2. I completely erased my iPhone 11 Pro and restored from a backup (backup has iOS 15.)
  3. After the restore completed, the AirTag now shows up in Find My on the iPhone running iOS 15. I was also able to successfully add a second AirTag using the iPhone.


Hope this helps someone else. Good luck.

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AirTag disappeared from Find My in iOS 15

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