I went to update my iphone XR to iOS15 and it’s been going from the apple logo to a black screen on rotation for about 4 hours now. No loading bar or anything just the apple logo to a black screen and back to the apple logo. Is this normal when updating and if not how do i fix this? I’m unable to use my phone.
iPhone XR, iOS 15
Hi
Sorry to hear this, I hope you made a backup first!
Go ahead and do a force restart: https://support.apple.com/en-ie/guide/iphone/iph8903c3ee6/ios
If this does not resolve the issue you may have to do a force update/restore via a windows PC with iTunes or a Mac:https://support.apple.com/en-us/HT210616
Hi
Sorry to hear this, I hope you made a backup first!
Go ahead and do a force restart: https://support.apple.com/en-ie/guide/iphone/iph8903c3ee6/ios
If this does not resolve the issue you may have to do a force update/restore via a windows PC with iTunes or a Mac:https://support.apple.com/en-us/HT210616
See if this support article can help you:--> If your iPhone is stuck on the Apple logo - Apple Support
Regards
Giulio
iPhone stuck on apple logo
