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iOS 15 Messages Notifications Not Working

After updating to iOS 15, I have noticed that SMS/iMessage notifications from the Messages app no longer trigger audible (text tones), visual (LED flash) or haptic (vibration) feedback on my phone. The notification tile still appears in my notification center on the lock screen as well as banners when my phone is unlocked. I also notice that if I am actively using my phone, the audio notification and haptics trigger but they do not do this when the phone is locked.


I have confirmed that I am not in any type of focus mode (Do Not Disturb) and I have also attempted to toggle my notification settings on and off for Messages with no success.


Has anyone else encountered this issue?


iPhone 12 Pro

Posted on Sep 21, 2021 7:17 AM

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Question marked as Top-ranking reply

Posted on Sep 25, 2021 6:31 AM

I fixed this issue (at least for me) by changing the message-alert tone to something else, waiting for an SMS to arrive, then changing the alert back to my original preferred tone. Hey presto! No more problems.

166 replies

Jan 14, 2022 1:58 AM in response to kapster4040

I now have a specific advisor at Apple. We reset the phone to factory default, and that fixed the issue for a little while. I was actually getting my email notifications. Now, it’s back to the same issue. I only get my email and notifications when I check manually.


I have only had the phone for a few months. This is past aggravating.


Has anyone gotten the issue resolved?

Jan 14, 2022 10:10 AM in response to mrspugs

I don't have good vibes about getting any results. This has been going on since last Sep with nothing done. My issue just started before Xmas and never had issues before that. It seems that the problem is only with certain phones, otherwise there would be a public uproar about it. Some advice for Apple, when you have lemons make lemonade, not Iphones.

Jan 18, 2022 5:34 AM in response to kapster4040

I just switched back to iPhone and I am having the same issues. Phone unlocked and in my hand, I get notifications, however if locked I only get a vibration on my Apple Watch. Want to follow this and hope they fix this soon.


I have gone through turn on, turn off, restart iPhone, etc... like the rest of you in this thread. Not happy right now with my EXPENSIVE purchase.

Jan 20, 2022 7:33 AM in response to mrspugs

I was not getting email notifications on my iPhone or iPad and all of a sudden they came back. However, I am not getting notifications on my iPhone for iMessage and anything I have tried which is all of the suggestions that I have read of all over the internet have not worked for that. I read that some people are reasoning that it could be a hardware problem but no-one has been able to confirm that.


You will see in many forums where people have met with or talk to on the phone with Apple Specialists but they could not fix the problem or even speculate what may be the problem. So, do not get your hopes up over the Apple Specialist, but I wish you the best of luck as anything can happen and you may just get the one specialist that may be able to fix this ongoing problem.

Jan 21, 2022 6:26 AM in response to VDub619

I'm just throwing my hat into the ring on this one. Ever since updating to iOS 15 a few months ago, I am not receiving any sort of audio or haptic notifications in Messages. I have to manually check the Messages app to see if I have received any messages. All of my notification and Focus settings are where they should be.


This only happens with Messages; I receive notifications for all of my other apps.


Two of my friends are also experiencing this issue.


This is definitely an issue/bug with the software. Apple, please get on this! Texting is one of the most basic functions of a mobile phone, and you've managed to mess this up.

Jan 21, 2022 3:44 PM in response to VDub619

I had this problem in about November, but it went away after the next IOS update. Then it came back with the most recent update. Today I finally figured out that if I'm not wearing my watch, notifications work just as they should. Add the watch back to the equation and it fails again. I'm going to try to unpair and repair my watch and see if that helps.

This has been going on for way too long. Not very happy with Apple support at this point.

iOS 15 Messages Notifications Not Working

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