iOS 15 Messages Notifications Not Working

I had a follow up session with an Apple rep yesterday. Apparently engineering had asked her for some more info from my previous session, so it seems that they are working on it. I suggest that you be patient during the session as it could get frustrating. My first one took almost 2 hours but what choice do we have.

I was not getting email notifications on my iPhone or iPad and all of a sudden they came back. However, I am not getting notifications on my iPhone for iMessage and anything I have tried which is all of the suggestions that I have read of all over the internet have not worked for that. I read that some people are reasoning that it could be a hardware problem but no-one has been able to confirm that.

You will see in many forums where people have met with or talk to on the phone with Apple Specialists but they could not fix the problem or even speculate what may be the problem. So, do not get your hopes up over the Apple Specialist, but I wish you the best of luck as anything can happen and you may just get the one specialist that may be able to fix this ongoing problem.

At least imessage is working. I am still on the phone with the supervisors' supervisor. Checking all the things that were checked before. The email came up once, but with no sound, and didn't do it again. The phone is only 4 months old.

*sigh*

Any chance of them sending a new phone?

My ipad works fine, thank goodness.

Update: downloaded the Google email app, and that works fine.

The Apple mail will only come thru when I physically open it and check the mail.

Maybe a glitch in the Apple email app?

Hope it keeps working. Fingers crossed.

Likewise, tried sending texts from another iphone and received notifications from the first few on both my iphone and ipad as per normal. Now I'm back to just getting them intermittently. Guess I have to make a decision whether or not to stay with Apple, considering that this issue started with some folks back in Sep.

I just tested messages on my Mac Mini 2019 and no sound for new message there either. Same on my MacBook Pro 2016.

I do not think it is a specific software problem since all these devices use different operating systems. I may be wrong about that but I am thinking that something has been changed in how the message is sent and the trigger for the sound does not operate. Maybe that is the software but Messages is a different version on all those devices so I am confused as to why one of them does not work.

I installed a third party app called trillian on my iPad, iPone and Mac Pro. I sent messages and the first 2 worked for sound on the iPhone and iPad but then they stopped the sound. It still makes sound on the Mac Pro though.

So is this a device problem and not a software problem????

It's the intermittent issue that confuses me. Sometimes it notifies just for the iphone, sometimes just for the ipad, sometimes for both and sometimes neither one notifies. A pretty large investment to have this going on.

My wife has an iPhone 11 running IOS 12. It works 100% all the time for messages. My iPhone was working until I installed IOS 15. I am so confused at this point and very disappointed in Apple for this. This is very widespread and I cannot believe that Apple has not addressed it yet.

One thing I forgot about and just got reminded about it. When I get messages from CVS about prescriptions, I get both sound and visual banners in messages. I just got a message from CVS and it worked for both. Also when I get two part login codes messaged to me from Apple, I get sound and banners as well. Very weird as no other messages work for sound or banners

That was a lot! Glad it worked. I'm not ready to go that far as I have everything working now except the notifications asking for a sign-in code. I hate to go through all that since my 2014 MacBook Air is on its last legs (can't go past Big Sur). Looking to get a new one soon and hoping that will fix everything.

Thanks Kluunsi and Matthew for your input. We have an 11 which works fine and a 8 plus which is very erratic with the notifications. Would it be safe to say that updates are not the issue but rather the phone itself? I'm at the point of replacing our 7 plus with a Samsung because of all the problems it's creating and my now lack of confidence in Apple products.

I have a close issue. The iPhone mail app will not notify me of new emails. (Used with gmail), and only downloads them when I do it manually.

Wonder whether it is related to the iMessage issue.

I was on the phone with Apple several different times to no avail. They only said that engineering is aware of it. Then how come no fix in this last update?

I downloaded the regular gmail app and that works fine.

I made all these settings on my iMac and iPhone 13 Pro running iOS 15.3.1. I also turned off wifi calling. I don’t have an Apple watch. Still not getting audio notifications of text messages on a locked screen.

I’m having the same problem. After much testing, I have discovered that the alert tone DOESN’T ring when the Messages app is OPEN (as it would be if you’re having a back-and-forth text conversation with someone), but it DOES ring if the app is CLOSED. I think the assumption is that if the app is OPEN and in use, then you don’t need an alert to ring each time the other person sends a reply. While that might seem logical, it really is a false assumption. Sometimes there are significant delays between sending a text and receiving a reply, and the app might be intentionally left open so that you can read a very important reply as soon as you receive it. The irony is that the opposite often happens—you start working on another device while waiting for the alert to tell you that you've received the very important reply, but the alert never rings. So instead of immediately reading the reply (did I mention that it might be very important?), you won’t even know it’s there until you finally check the Messages app to see what’s holding it up. 

I’m still trying to find a way to make the alert tone ring each time a message is received, even if the Messages app is open. I’ve tried all the suggestions I found in various discussions, but none work (and turning Bluetooth off wouldn’t be a good solution even if it did solve the problem, because it needs to left on for many other apps such as “Find My,” which won’t be of any help when you need it if it’s been disabled). If I find something that works, I’ll post it here.