iOS 15 Messages Notifications Not Working

After updating to iOS 15, I have noticed that SMS/iMessage notifications from the Messages app no longer trigger audible (text tones), visual (LED flash) or haptic (vibration) feedback on my phone. The notification tile still appears in my notification center on the lock screen as well as banners when my phone is unlocked. I also notice that if I am actively using my phone, the audio notification and haptics trigger but they do not do this when the phone is locked.


I have confirmed that I am not in any type of focus mode (Do Not Disturb) and I have also attempted to toggle my notification settings on and off for Messages with no success.


Has anyone else encountered this issue?


iPhone 12 Pro

Posted on Sep 21, 2021 7:17 AM

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Posted on Jan 21, 2022 3:51 PM

Update. I went into the apple watch settings on the phone. Notifications/Messages. I had selected Custom Notifications in the past which had worked. Changed it back to "Mirror my iPhone." The notifications are now working correctly (for the time being anyway... we'll see)

166 replies

Feb 20, 2022 1:32 PM in response to WestfordJoe

I take it back. Audio notification of incoming text messages is broken again. What broke it was turning on Text Message Forwarding in Settings > Messages so that I could send and receive text messages on my iMac, etc. Even turning Text Message Forwarding back off did not fix the audio notification problem. I've reported this to my Senior Apple Advisor, who is reportedly in touch with Apple engineering.

Feb 22, 2022 6:38 AM in response to kapster4040

I just had a meeting with my senior advisor. He informed me that the engineering team escalated this issue to an even higher engineering team.

Apparently the engineering team did identify the issue. The senior advisor did not share with me what the issue was but assured me that they have gathered all the information they needed from me which included screenshots and logs.

Now this escalated engineering team is working on the fix. From what I gather there is no anticipated timeline known for the release of this fix.

Fingers crossed, I hope it comes with 15.4.

Feb 27, 2022 11:31 AM in response to kapster4040


kapster4040 wrote:

Many of us have had the same calls from senior advisors over the past months with no resolution to the issues. I wish you success.

My senior advisor who was looking into this blew me off yesterday. Told me that "these types of issues usually get resolved in a future software update so that is the best advice I have at this point". Dead end.



Mar 30, 2022 6:51 PM in response to WestfordJoe

I have the 12 phone and have not gotten any RED notifications since iOS 14. I have widgets & icon covers. The notification problem was right after that.


It has been a year that I have had to do a work around to not receive the drop down notifications from the top of the screen.


Several YouTube users have suggested to do a shortcut for all apps & also go to Screen Time/activity & at the bottom of the screen you see the days of the week. You go back till you see one that has shortcuts. Then you turn off the drop down notifications.


It will work temporarily. I guess 50% of the time I don't get the drop down. And if you have to reboot for any reason then you must go back thru the last task of Screen time. It's really annoying.


So in order to stop the drop down I go through that AND still do not have notifications for any calls, texts, calendar.


Very annoying & I can't believe it isn't fixed yet.


How will we know when it is fixed? Keep looking here or what???

Apr 15, 2022 3:20 PM in response to D.R.C.

Yes, I completely erased my phone and started with a brand new iOS. This was all done under the direction of Apple "Support", and it didn't fix the problem. In total, I spent about 20 hours on the phone with about 6 different Apple "Support" people, including several hours with a high level support guy. I don't know if I can remember everything he had me try, but it was everything he could think of, and nothing worked. It's hard for me to believe this was a hardware issue, since others have reported the same issue with different phones. But for the moment, audio notifications of text messages is working again.

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iOS 15 Messages Notifications Not Working

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