Safari 15.0 Update Issue, macOS Catalina

Hi nlt05a,

Welcome to Apple Support Communities. We understand you're unable to browse the web in Safari, as an error message appears. We'll be happy to help.

Just to be sure, let's see if there's an available software update for Safari on your Mac. Here's how: Update or reinstall Safari for your computer

If no update appears, you can download and reinstall Safari 15.0 through this link: Safari 15.0

Once the install is complete, please restart your Mac and see if you can browse the web in Safari without any issues.

Please let us know if that helps.

Best regards.

Hi @bryanr14, I see a very positive response to the solution shared. Before I exercise this approach, would you please confirm:

1. Does this solution work for Mac Big Sur v11.6?
2. The standalone download link is authentic and reliable?
3. Can we expect this issue to be resolved by Apple (maybe the same resolution) but officially with a fix or update?

Apple should be fixing this issue as it impacts so many people/users globally.

Youtube link demonstrating the issue (having a similar issue) - Safari crashes when adding a Youtube link to Reading List or Bookmark

Best,

Sandy

Hi guys,

Well, bryanr14 nailed this issue. I also could not load eBay and two bank sites. No updates to Safari v15.0 but a reinstall and restart fixed the issue. Running Catalina v10.15.7. I wish the two different Apple techs yesterday had this fix after 1 1/2 hrs.

Thank you Apple tech support.

After updating to Mac OS Catalina 10.15.7 today, when I used Safari, it would always kept on reloading and a prompt would appear "webpage was reloaded because a problem occurred". Can't use Safari anymore. I had to switch to google chrome. How do I solve this problem?

I had the same "An error repeatedly occurred" issue in Safari 15.0 on Catalina 10.15.7. Reinstalling the linked Safari 15.0 and restarting now allows loading of eBay, Citi and Wells. Thank you very much @bryanr14.

Hello,

I'm having the same issue with Safari not be able to stream from my Cable provider, Cox. I have checked for OS updates and Safari updates and non are available. I used the link provided to download and reinstall Safari 15.0 and following the steps. I continue to reproduce the issue.

I had the same problem also, Catalina on MBP2020. Did all kinds Safari re-installs and cash cleanings none of them worked.

Finally, re-install of Catalina seems to have solved the problem. But, it is a shame, to have lost all these hours on research and re-install for a lousy mistake by a so-called ingenious firm.

Hello bryanr14,

When I click the link for Safari 15.O from your sentence it just brings me back to this discussion. "If no update appears, you can download and reinstall Safari 15.0 through this link: Safari 15.0"

I searched but could not find a way to re-install the stand alone version of Safari 15.0 for my Macbook Pro 16" running Big Sur 11.6.

Thanks!

Thanks for that, bryanr14

Before reading this thread I had re-installed Catalina and still had the reload problem with Safari 15.

After reading your reply, I've never heard of swcdn.apple.com so I did some checking. It seems to be a legitimate server for Apple but I still have one question.

Why is Apple providing a fix with this stand alone installer rather than including it in the Catalina re-install? And why aren't they making this known to us?

How did you find out about this link?

I guess I'm just trying to be careful...and a little curious

Thanks again

Hopefully. BTW it looks like the video was removed? But it's not only adding a bookmark, but simply visiting sites like Ebay or USPS and many others with required javascript turned on. Apple broke a lot of machines running Catalina.

I have exact same issue on Catalina 10.15.7.Can't load sign in page on certain websites incl eBay, and get the error message re continuous error in loading.Cleaned all the caches etc but no joy. I had a live chat with Apple on Oct 1st ; she went through all sorts of things and when we got to the stage of a safe mode restart I checked out of the chat as I'd had enough and was getting a headache. I'm a bit angry with Apple that they now know about this bug and have done nothing about it. Seems I'm going to have to reinstall Catalina or upgrade to Big Sur; with the inherent costs of having to upgrade 3rd party software. Not happy with Apple as they seem to be sitting on this bug.

FWIW, here are my answers to some of the above questions..

I've checked the swcdn.apple.com website and I believe it to be authentic. I have downloaded and installed Safari using the link and it has fixed my problem with websites being reloaded. I see nothing unusual about the Mac since the install. Safari 15 is the same build as before the download.

I have read on another forum where this download is strictly for Catalina users and I believe this is true because the name of the downloaded package is "Safari15.0CatalinaAuto.pkg.

Not Sure! I think it was just showing the issue while adding a youtube link to the bookmark. In my case, it's while adding to Reading List. Connected with the technical support, they said to 1) Reinstall macBigSur and now they are suggesting to 2) erase everything and reinstall macBig Sur. I haven't reinstalled it yet, will keep everyone posted if it works or not.

Did anyone try it already? Care to share your experience.

i got the brand new macbook Pro 14 with mac Monterey.

Same Issue.

The Webpage loads permanently new after times by error (using much memory). The Problem only exists with Safari, with Google Chrome everything fine.