Safari 15.0 Update Issue, macOS Catalina

"Website was reloaded because of a problem"

"A problem repeatedly occurred with (site)"


After the Safari 15.0 update on macOS Catalina 10.15.7 I'm getting the above errors on dozens of sites. The website will attempt to load several times with the "Website was reloaded" message at the top, then finally divert to a blank screen with the "A problem occurred" message in the center. The button option below is "Reload Webpage" and then the cycle repeats itself.


Computer has been restarted, Safari has been restarted, history/cache has been cleared, etc.


Is there something I can do to get this to stop so that I can actually use Safari again?

iMac 27″, macOS 10.15

Posted on Sep 21, 2021 11:15 AM

Question marked as Top-ranking reply

Posted on Oct 6, 2021 6:24 AM

40 replies

Sep 22, 2021 10:04 AM in response to Community User

Hi nlt05a,


Welcome to Apple Support Communities. We understand you're unable to browse the web in Safari, as an error message appears. We'll be happy to help.


Just to be sure, let's see if there's an available software update for Safari on your Mac. Here's how: Update or reinstall Safari for your computer


If no update appears, you can download and reinstall Safari 15.0 through this link: Safari 15.0


Once the install is complete, please restart your Mac and see if you can browse the web in Safari without any issues.


Please let us know if that helps.


Best regards.

Oct 18, 2021 11:26 AM in response to laurencefromwilmslow

FWIW, here are my answers to some of the above questions..


I've checked the swcdn.apple.com website and I believe it to be authentic. I have downloaded and installed Safari using the link and it has fixed my problem with websites being reloaded. I see nothing unusual about the Mac since the install. Safari 15 is the same build as before the download.


I have read on another forum where this download is strictly for Catalina users and I believe this is true because the name of the downloaded package is "Safari15.0CatalinaAuto.pkg.


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Safari 15.0 Update Issue, macOS Catalina

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