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Safari 15.0 Update Issue, macOS Catalina

"Website was reloaded because of a problem"

"A problem repeatedly occurred with (site)"

After the Safari 15.0 update on macOS Catalina 10.15.7 I'm getting the above errors on dozens of sites. The website will attempt to load several times with the "Website was reloaded" message at the top, then finally divert to a blank screen with the "A problem occurred" message in the center. The button option below is "Reload Webpage" and then the cycle repeats itself.

Computer has been restarted, Safari has been restarted, history/cache has been cleared, etc.

Is there something I can do to get this to stop so that I can actually use Safari again?

iMac 27″, macOS 10.15

Posted on Sep 21, 2021 11:15 AM

Best reply

bryanr14

Community Specialist

Posted on Sep 22, 2021 10:04 AM

Hi nlt05a,

Welcome to Apple Support Communities. We understand you're unable to browse the web in Safari, as an error message appears. We'll be happy to help.

Just to be sure, let's see if there's an available software update for Safari on your Mac. Here's how: Update or reinstall Safari for your computer

If no update appears, you can download and reinstall Safari 15.0 through this link: Safari 15.0

Once the install is complete, please restart your Mac and see if you can browse the web in Safari without any issues.

Please let us know if that helps.

Best regards.

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40 replies

Oct 6, 2021 6:32 AM in response to Imrankhan7085

Why you don’t upcoming call every time phone call not Except & phone is evry time hang one minute & 2 minutes hang I phone 8 pulse

Oct 6, 2021 6:36 AM in response to Imrankhan7085

Thank you for helping

Oct 6, 2021 8:31 AM in response to Community User

Thank you - I'm running Big Sur 11.6. Maybe that's the problem. Is there a way to re-install Safari without having to completely reload the BIG Sur OS?

asymHK15

Level 1

12 points

Oct 7, 2021 7:45 AM in response to bryanr14

After several days of concern, found this thread, followed bryanr's instructions and accessing sites as required.

Thank you so much

Oct 16, 2021 3:23 AM in response to plcmms

I agree. Apple needs to 'publish' legitimate sources or make them available through legitimate update channels (push it out). Not risking it in the wild.

TradesMH

Level 1

12 points

Oct 16, 2021 8:35 AM in response to plcmms

100% agree - I'm not downloading and installing anything that hasn't been officially been rolled out by Apple. That being said, PLEASE FIX THIS! It's a major problem for us. Thank you

Oct 25, 2021 3:06 PM in response to plcmms

I just installed macOS Monterey and the issue of Safari is resolved. Try it and see if it resolve for you as well.

Oct 25, 2021 3:34 PM in response to josef61

I agree. This a big deal. apple needs to fix this through regular channels not some reference directly to a server somewhere.

Oct 28, 2021 4:09 PM in response to Community User

Same issue with Safari 15.1 Update. Is there a download link to Safari 15.1 so that i could try reinstalling it?

Oct 30, 2021 1:32 PM in response to plcmms

I just installed latest update 15.1 and problem seems resolved fingers crossed; took Apple over 2 weeks, rubbish customer service.

Safari 15.0 Update Issue, macOS Catalina