IOS update 14.8 failing to download

I try to download the update but then when it gets to half way of downloading it says, “software update failed and error occurred downloading IOS 14.8” I have tried to restart my phone, and tried disconnecting and reconnecting my internet. But those didn’t work. Can someone help me please?

iPhone 12 Pro Max, iOS 14

Posted on Sep 21, 2021 1:52 PM

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Posted on Sep 21, 2021 2:48 PM

Do you have 6GB spare storage? If not then update using a computer.

Update phone

Click on this link

Update your iPhone, iPad, or iPod touch - Apple Support

Phone will not update

If your iPhone, iPad or iPod touch won’t update - Apple Support

10 replies

Oct 8, 2021 8:11 AM in response to LD150

Unfortunately, not everybody has the option of updating via a computer (including me). For a supposedly stand-alone device, it shouldn’t be necessary.


iPadOS 14.8 is listed as a 309MB update to my OS, so it shouldn’t require 6 GB of free space to install. Normally, if space was an issue, the system would tell me that BEFORE it would let me download. My iPad Air 2 downloaded it (in 30 seconds) but never made it into the preparation stage; when the status should have been “Preparing Update” following the download, it instead read “Update Requested” and kicked out the aforementioned error. The first several attempts never created a file for me to delete from storage. The same iPad, over the same network, moments later, and with no modifications to the amount of space available, was able to download iPadOS 15.0.1 - listed as 2.33GB in size - but that update failed to make it past the verification stage on an attempt to install it - THAT was likely a matter of available space. My next attempt after that to install 14.8 also failed, but took considerably longer to do so, and cleared another 700MB of space after it failed - space that was mysteriously occupied again after a restart. All that makes me think there’s more going on here than a shortage of available storage.

Oct 8, 2021 8:44 AM in response to LD150

Normally, I’d consider that sound advice, but the nearest Genius Bar is several hours’ drive away, and the last time I borrowed a computer to do an iPadOS update, it got me INTO a mess, rather than out of one; I had to install iTunes on the computer first, and the iTunes install crashed the computer’s hard drive, rendering it irrecoverable. Hard pass! I’ll find another option.

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IOS update 14.8 failing to download

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