Facebook marketplace problem

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Facebook marketplace problem

Facebook marketplace will not scroll down on my iPad, I cannot go any further than the first page, I have tried deleting the Facebook app and reinstalling however it makes no difference.

iPad, iPadOS 14

Posted on Sep 21, 2021 2:24 PM

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Answer 1

Ji2611 Author

Level 1

5 points

Sep 21, 2021 11:59 PM in response to babowa

I did find a community, and asked the question but the community is being closed as of Sept 24th and when I tried to post my query it would not register, I have since tried marketplace through Safari and it seems to scroll from there so not sure what the problem is. Thanks

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Answer 2

babowa

Level 9

78,568 points

Sep 21, 2021 8:31 PM in response to Ji2611

Sorry, but it is most likely a problem with the app; I do not use Facebook so I can't test anything for you. Do they have any kind of support forums or anything like that where you can ask other users a question? I just did a search for you and they do seem to have a community - see my search results here:

https://www.google.com/search?client=firefox-b-1-d&q=facebook+marketplace+problem

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Answer 3

babowa

Level 9

78,568 points

Sep 21, 2021 2:25 PM in response to Ji2611

What did Facebook support say when you asked them?

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Answer 4

babowa

Level 9

78,568 points

Sep 21, 2021 3:49 PM in response to Ji2611

Well, unfortunately, it is a third party app/service involved here, so you'd need to address it with them.

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Answer 5

Ji2611 Author

Level 1

5 points

Sep 21, 2021 3:19 PM in response to babowa

Thank you for your reply.

I have not asked Facebook …actually could not find customer support

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Answer 6

Ji2611 Author

Level 1

5 points

Sep 21, 2021 4:08 PM in response to babowa

Oh I’m sorry, I thought Apple would be able to help as I thought it was a problem with the iPad, doesn’t seem to be any way of contacting Facebook…so I guess that is it! Thank you

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Facebook marketplace problem

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