Apple Event: May 7th at 7 am PT
Hi, I have recently bought the new Ipad Pro 11 inches almost a month ago. I noticed that during audio streams/zoom calls the audio will disappear after 40mins to 1hour into the stream/call. I tried trouble shooting but only when I reconnect or close the app and rejoin I am only able to have the audio back. Should I be worried? Is it a defect on my ipad or just incompatibility on the app that I’m using and the ipad pro? Thanks
We, just users like you, cannot diagnose that kind of issue remotely, sorry.
To feel more comfortable, since your iPad is brand new, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.
Regards
Giulio
(*) You can do it:
We, just users like you, cannot diagnose that kind of issue remotely, sorry.
To feel more comfortable, since your iPad is brand new, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.
Regards
Giulio
(*) You can do it:
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