iPhone locked with previous owner's Apple ID

I have contacted the owners multiple times, their response was wanting to get the phone back the next day. I found the number from the device and even called the number. I`ve asked for him to remove the account if he didnt want the phone anymore but still no answer.


[Edited by Moderator]

Posted on Sep 22, 2021 3:09 AM

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Question marked as Top-ranking reply

Posted on Sep 22, 2021 6:06 AM

The owner seems to have done this:


Use the Find My app to locate a missing device or item - https://support.apple.com/HT210515

"What happens if you activate Mark As Lost

...You can also display a custom message with your phone number on the Lock screen, and keep track of your device's location."


After that it really is up to the owner and you to reunite the device. If the owner won't pursue that and also won't remove the lock on the iPhone then all you can do is recycle the phone or see if an insurance company is willing to assist in doing this. --> Return a lost, locked iPhone, click here --> https://support.apple.com/HT211231





1 reply
Question marked as Top-ranking reply

Sep 22, 2021 6:06 AM in response to JimWaLaLa

The owner seems to have done this:


Use the Find My app to locate a missing device or item - https://support.apple.com/HT210515

"What happens if you activate Mark As Lost

...You can also display a custom message with your phone number on the Lock screen, and keep track of your device's location."


After that it really is up to the owner and you to reunite the device. If the owner won't pursue that and also won't remove the lock on the iPhone then all you can do is recycle the phone or see if an insurance company is willing to assist in doing this. --> Return a lost, locked iPhone, click here --> https://support.apple.com/HT211231





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iPhone locked with previous owner's Apple ID

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