custom shortcut on iOS 15 not work

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custom shortcut on iOS 15 not work

Hi,

I create custom shortcut to get content from clipboard to send POST request to an API. It works fine on iOS 14.x, after upgraded to iOS 15, it stop working.

This is the screenshots:

this is the old shortcut, works fine on iOS 14.x

2. In iOS 15, it shows error like this

3. I checked and found that there is an issue with clipboard, it can't get clipboard directly so I have to get clipboard and copy it again. But I think this is so wrong, it make my iPhone X freeze sometimes when runing this shortcut.

Can you help me to fix this? Thank you

iPhone 5, iOS 10

Posted on Sep 22, 2021 5:14 AM

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Answer 1

JovonaP.

Community Specialist

Sep 23, 2021 10:53 AM in response to TKien

Hello TKien,

Thanks for using Apple Support Communities. It's our understanding that customized shortcuts aren't working on your iPhone after updating to iOS 15. We're happy to help with this issue.

If you haven't already, try removing and adding the shortcut again.

Delete shortcuts on iPhone or iPad

If the issue persists, restart your iPhone. Restarting is a helpful step that can resolve many unexpected behaviors.

Restart your iPhone

Let us know the results. Be sure to include additional error messages and any other troubleshooting steps that you may have tried.

Have a great day!

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custom shortcut on iOS 15 not work

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