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How do you add another source to receive a verification code?

How do you add another source to receive a verification code? My iPhone will not turn on past the apple icon. AT&T said I need to reset the phone with iTunes. I can't log in without the two factor authentication code and I can't get in my phone.


[Re-Titled by Moderator]

iPhone 11 Pro

Posted on Sep 22, 2021 10:33 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 22, 2021 10:07 PM

Hi t-dub42,

welcome to the Apple Community.


Apple support have articles online that may help:


Re: My iPhone will not turn on past the apple icon


If your iPhone is stuck on the Apple Logo

(Scroll to If your iPhone turns on but gets stuck during start up)

https://support.apple.com/en-us/HT201412


Hope this helps you get into your iPhone ok.


Re Verification

It seems there are a few ways you can get a verification code.:


You can use the code displayed on your trusted device, 

   get a text, or phone call, 

   generate a code from your trusted device.

   or by verifying a six-digit code sent to your primary email address.


You might want to browse through these articles below,

to see what will work best for you.


Then carefully follow the steps in the article.


Get a verification code and sign in with two-factor authentication

https://support.apple.com/en-us/HT204974


Two-factor authentication for Apple ID

https://support.apple.com/en-us/HT204915


Availability of two-factor authentication for Apple ID

(You might want to check that it is available in your country)

https://support.apple.com/en-au/HT205075


If you didn’t receive your verification or reset e-mail

https://support.apple.com/en-au/HT201455


All the best :)

1 reply
Question marked as Top-ranking reply

Sep 22, 2021 10:07 PM in response to t-dub42

Hi t-dub42,

welcome to the Apple Community.


Apple support have articles online that may help:


Re: My iPhone will not turn on past the apple icon


If your iPhone is stuck on the Apple Logo

(Scroll to If your iPhone turns on but gets stuck during start up)

https://support.apple.com/en-us/HT201412


Hope this helps you get into your iPhone ok.


Re Verification

It seems there are a few ways you can get a verification code.:


You can use the code displayed on your trusted device, 

   get a text, or phone call, 

   generate a code from your trusted device.

   or by verifying a six-digit code sent to your primary email address.


You might want to browse through these articles below,

to see what will work best for you.


Then carefully follow the steps in the article.


Get a verification code and sign in with two-factor authentication

https://support.apple.com/en-us/HT204974


Two-factor authentication for Apple ID

https://support.apple.com/en-us/HT204915


Availability of two-factor authentication for Apple ID

(You might want to check that it is available in your country)

https://support.apple.com/en-au/HT205075


If you didn’t receive your verification or reset e-mail

https://support.apple.com/en-au/HT201455


All the best :)

How do you add another source to receive a verification code?

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