You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
How do you add another source to receive a verification code? My iPhone will not turn on past the apple icon. AT&T said I need to reset the phone with iTunes. I can't log in without the two factor authentication code and I can't get in my phone.
[Re-Titled by Moderator]
iPhone 11 Pro
Hi t-dub42,
welcome to the Apple Community.
Apple support have articles online that may help:
Re: My iPhone will not turn on past the apple icon
If your iPhone is stuck on the Apple Logo
(Scroll to If your iPhone turns on but gets stuck during start up)
https://support.apple.com/en-us/HT201412
Hope this helps you get into your iPhone ok.
Re Verification
It seems there are a few ways you can get a verification code.:
You can use the code displayed on your trusted device,
get a text, or phone call,
generate a code from your trusted device.
or by verifying a six-digit code sent to your primary email address.
You might want to browse through these articles below,
to see what will work best for you.
Then carefully follow the steps in the article.
Get a verification code and sign in with two-factor authentication
https://support.apple.com/en-us/HT204974
Two-factor authentication for Apple ID
https://support.apple.com/en-us/HT204915
Availability of two-factor authentication for Apple ID
(You might want to check that it is available in your country)
https://support.apple.com/en-au/HT205075
If you didn’t receive your verification or reset e-mail
https://support.apple.com/en-au/HT201455
All the best :)
Hi t-dub42,
welcome to the Apple Community.
Apple support have articles online that may help:
Re: My iPhone will not turn on past the apple icon
If your iPhone is stuck on the Apple Logo
(Scroll to If your iPhone turns on but gets stuck during start up)
https://support.apple.com/en-us/HT201412
Hope this helps you get into your iPhone ok.
Re Verification
It seems there are a few ways you can get a verification code.:
You can use the code displayed on your trusted device,
get a text, or phone call,
generate a code from your trusted device.
or by verifying a six-digit code sent to your primary email address.
You might want to browse through these articles below,
to see what will work best for you.
Then carefully follow the steps in the article.
Get a verification code and sign in with two-factor authentication
https://support.apple.com/en-us/HT204974
Two-factor authentication for Apple ID
https://support.apple.com/en-us/HT204915
Availability of two-factor authentication for Apple ID
(You might want to check that it is available in your country)
https://support.apple.com/en-au/HT205075
If you didn’t receive your verification or reset e-mail
https://support.apple.com/en-au/HT201455
All the best :)
How do you add another source to receive a verification code?
